COVID-19 CORONAVIRUS

If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, lost sense of smell or taste you are advised to stay at home for 14 days. Do not book a GP appointment or attend your GP Practice.

If you are displaying symptoms of Covid-19 it is recommended that you go get tested. For more info and to book a test or order a home kit please visit https://www.nhs.uk/conditions/coronavirus-covid-19/testing-and-tracing/ask-for-a-test-to-check-if-you-have-coronavirus/

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.

Only call 111 direct if you cannot go online, or are advised to do so by the online service.

For the latest COVID19 advice please visit www.nhs.uk/coronavirus.
To reduce your chances of catching COVID-19 and reduce pressure on your local GP practice during this busy time, appointments will be carried out over the phone unless there is a clinical need for you to come into the practice. This will help minimise risk while continuing to ensure people get the care and advice they need.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact.
A person can also catch the virus by touching contaminated surfaces if they do not wash their hands. Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation.
Any equipment that comes into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.

Important Information 04.06.2020

  • We ask that patients wear a face covering to all in person appointments (this could be a scarf or mask etc).
  • York Medical Pharmacy is still open to their patients, and can be contacted on 01904 794115.
  • Appointments will be carried out over the phone unless there is a clinical need for you to come into the practice.
  • Our same day care our service is still running.
  • If you need a Nurse appointment please call the surgery on the day to book the appointment.
  • Do not visit the surgery to drop off a prescription; sign up for the NHS App or give us a call. Alternatively post your prescription. Nominate a pharmacy for your prescription to be sent to electronically. You can request prescriptions via our voicemail service on 01904 439100.
  • Doors at all surgeries are locked and will only be opened for those that have appointments.
" Trust our family to look after your family "

Improved Access

EXTRA GP PRACTICE APPOINTMENTS AND CONSULTATIONS ARE AVAILABLE IN THE EVENINGS AND AT WEEKENDS IN YORK AND POCKLINGTON.

THE SERVICE

We’re offering:

•More pre-bookable and same day appointments with GPs, nurses and other healthcare professionals, on weekday evenings and at weekends.

•More telephone appointments.

•Virtual online consultations via mobile technology or computer.

This is not a walk-in or emergency service and you will need an appointment to be seen.

HOW TO BOOK AN APPOINTMENT

Contact your usual GP practice to make an appointment. These appointments are not available to book via the online services currently.

We will book you into the most appropriate and convenient one for you.

You may be asked about your needs. If you have complex needs, it may be better for you to be seen in your own Practice.

Please note, the service is for routine appointments and not urgent care.

If you are unwell and require urgent care, please contact NHS 111 or, for medical emergencies, call 999.

SERVICE OPENING TIMES

•Monday 6.30pm til 8pm

•Tuesday 6.30pm til 8pm

•Wednesday 6.30pm til 8pm

•Thursday 6.30pm til 8pm

•Friday 6.30pm til 8pm

•Saturday 8.30am til 12.30pm

•Sunday 8.30am til 12.30pm

Speak to Reception or Contact the Practice to make an appointment at one of the Improved Access hub sites:

•CornlandsRoad Medical Centre, Acomb, York, YO24 3WX

•Woolpack House, The Stonebow, York, YO1 7NP

•Huntington Surgery, 1 North Lane, York. YO32 9RU

•The BecksideCentre, Pocklington, East Yorkshire, YO42 2BS