" Trust our family to look after your family "

Friends & Family Results

This is How likely our patients are to recommend our GP practice to friends and family if they needed similar care or treatment

Number of Patients

Patients Ratings

These results are updated monthly

What you had to tell us

We asked..."Can you tell us why you gave that response?"

Can't get an appointment for reviews after medication has been stopped, because I need a review.
Unable get get Dr appointments (5weeks in unacceptable) Lack of support and care
It is nearly impossible to get a same day appointment with the current system. It is hard to contact the surgery just to let them know you are running late or ask a question. Routine appointments are weeks and weeks away.
Can get routine appointments easily, urgent same day appointments are easy to access, staff are always polite/friendly
Friendly nurses and doctors. Able to get appointments within a decent time frame in comparison to other surgeries.
My 2 year olds prescription was not ready when I went to collect it at 5:40pm despite being promised it would be ready by 12. The pharmacy also put the shutters down at 5:45 so when I returned to query the prescription there was no one there. Not the care I would expect for an ill 2 year old
Surgery lost my repeat prescription the whole process took 2 hours- what a system.
Takes too long to get through on the phone