Welcome to the York Medical Group Website
This website is for both existing patients and those considering registering with us. It tells you about our services, how to access them and some general information about how our practice operates. At York Medical Group, we aim to treat all our patients promptly, courteously and in complete confidence.
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The Friends and Family Test
Putting Patients First
The Friends & FamilyTest (FFT) is a feedback tool which offers patients the opportunity to provide feedback about the care and treatment they have received. This is not a traditional survey; this will be a continuous loop between our patients and staff.
The FFT questions asks if patients would recommend the services we provide and how we could improve them. This provides a mechanism to highlight both good and poor patient experience. The data is completely anonymous and is not compulsory, but is available to all patients.
If you would like to participate in the survey please click here.
32 Clifton has merged with York Medical Group
We now have three new Partners, three new Associates, four new Nurses, four new receptionists, and five new administrators.
The benefits of the merger for our patients on both sides are as follows:
- No relocation of existing sites and therefore no inconvenience for the patients
- Better skill mix
- Increased patient choice
- Stability of the clinical team
- Larger practice group secures future investments into resources such as technology for ongoing high quality care of our patients.
New Contact Number
Our Acomb contact number has recently changed, please call 01904 206862 to book an appointment for our Acomb and Monkgate Practices.
Protecting health and reducing harm from cold weather. Please click here to read the plan.
Statement of Intent for York Medical Group
Please understand that it will take 48hours for a prescription to be processed and signed. Demand is high and we are sorry for any inconvenience. Your prescriptions will be available for collection after 3pm.
Patient Participation Report 2013/2014
This report is now available to view. Plese click the links opposite. The survey results are in the green 'Survey Results' tab, and the report and associated documents are available in the red 'Survey Report' tab.
We have four sites in the city; please see the maps to find our locations. With the exception of patients registered at York St John University, patients are welcome to make appointments at any of our three main surgeries – Acomb, Monkgate and Woodthorpe – even if this is not your usual surgery. All our patients' medical records are computerised, so – for example – if you work in town and it is more convenient for you to be seen at our Monkgate surgery, please do not hesitate to make an appointment there.
All our surgeries have disabled access. Should you require further information, please telephone the relevant surgery.
Interpreting Services & Hearing Loops
Interpreting services are available for patients needing translation or those who are hard of hearing or deaf. Please ask at reception for more information.
For deaf people and those hard of hearing, a text phone service is available on 0845-606 4647.
Portable hearing loops are now available for those who require one from reception. They can be taken into the doctor’s room during your consultation.
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To update or change your contact details please CLICK HERE